A manually tracked item is a status page resource where you control the status yourself. Unlike other status page resources, which are connected to monitors or heartbeats, it has no automated checks, so no alerts fire and no incidents are created automatically.

Use manually tracked items when you want full control over how a service's status is reported:

• Third-party services such as payment providers or CDNs, where you decide what to communicate to visitors.
• Services with custom SLA requirements, where you define what counts as downtime or degraded.
• Any service you want to include on your status page without setting up automated monitoring.

Looking to report an incident by hand?

A manually tracked item controls a resource's ongoing status on your status page. To open a one-off incident yourself, see Create incidents manually.

How it differs from a monitor

Add a manually tracked item

1. Go to Uptime → Status pages → your status page → Configure.
2. Click Add resource.
3. Choose Manually tracked item as the resource type.
4. Enter a Public name. This is what your visitors will see.
5. Click Save changes.

Update the status

Update the status of a manually tracked item by creating a status report.

1. Go to your status page and click Create status report.
2. Under Affected services, select your manually tracked item.
3. Set the status: Downtime or Degraded.
4. Add a Title and Description to inform your visitors.
5. Click Publish.

To return the item to operational, open the report, create a new status update, and set the status to Resolved.

Scheduling maintenance?

Create a maintenance report to show visitors that planned work is in progress.

Status history

By default, a manually tracked item shows a history of its status.

To change how the status is displayed, configure the Widget type on the resource in your status page editor:

• Current status only - keeping status history private.
• With status history - daily status for the past 7, 14, 30, 90, 180, or 365 days.
• With intraday status history - with additional hourly breakdown of each day.

Status history is built from your status reports. The more consistently you update reports, the more accurate the history will be.