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  1. Welcome to Uptime 👋
  2. Frequently Asked Questions
  3. Monitoring
    1. Get started with monitoring
    2. Working with monitors
    3. Customizing monitors
    4. Monitor types
  4. On-call scheduling and alerting
    1. Get started with on-call
    2. Sending alerts to Slack ↗
    3. Connecting external calendars
    4. Advanced on-call setup
  5. Incidents
    1. Working with incidents
    2. Create incidents manually
    3. Post mortems
    4. Incident silencing
    5. Incident metadata
  6. Status pages
    1. Get started with status pages
    2. Working with status pages
  7. Integrations
    1. Integrating with Better Stack
      1. Slack
      2. Microsoft Teams
      3. iOS & Android mobile apps
      4. iOS & Android phone call alerts
      5. On-call routing number
      6. Datadog
      7. New Relic
      8. Prometheus
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      10. AWS CloudWatch
      11. Google Cloud
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      13. Okta SSO
      14. Jira
      15. Zapier
      16. Terraform
  8. Team and account management
    1. Team management
    2. Account settings
    3. Audit logs
  9. API
    1. Get started with API
  10. Monitors API
    1. Monitors
    2. Monitor groups
    3. Heartbeats
    4. Heartbeat groups
  11. On-call & Incidents API
    1. On-call calendar
    2. Escalation policies
    3. Severities
    4. Incidents
    5. Comments
  12. Integrations API
    1. New Relic Integrations
    2. Datadog Integrations
    3. AWS CloudWatch Integrations
    4. Azure Integrations
    5. Google Monitoring Integrations
    6. Grafana Integrations
    7. Prometheus Integrations
    8. Email integrations
    9. Incoming webhooks
    10. Splunk On-Call integrations
    11. PagerDuty Integrations
  13. Status pages API
    1. Status pages
    2. Status page sections
    3. Status page resources
    4. Status page reports
    5. Status page report updates
  14. Other API
    1. Metadata

iOS & Android mobile apps

Critical Alerts iOS.png

Using the app with Uptime

If you'd like to get notified right away on your mobile device, you're at the right place. By configuring the push notifications, you can immediately get an incident notification with our iOS and Android apps. Sounds good? Let's share the how-to steps.

Connecting iOS and Android apps

  1. Go to Integrations → Exporting data and select the app you want to configure. Alternatively, you can download it directly from Google Play or App store.
  2. Once downloaded, connect the app to your account via the QR code in your account settings by scanning it from your Uptime app.

Configuring the push notifications on your monitors

After you've configured your mobile device as a receiver, you also need to include push notifications in your monitor's settings.

You can do that by going to the monitor's configuration → On-call escalation → When there's a new incident → Push notification.

Using Advanced escalation policies?

You can also configure the Severities to further specify how to use the notification channels.

Android app notifications & overriding Do Not Disturb

Focusing on deep work or in a meeting, but want to get alerted when something goes wrong?

Allow Incident started notifications to override Do Not Disturb:

  • Open the app.
  • Click on the dots on the right side.
  • Select Configure notifications.
  • Select Incident started.
  • Enable the Override Do Not Disturb option.

Repeat the steps to allow Incident acknowledged, Incident resolved, and other notifications to override Do Not Disturb.

You can also use the notification settings to customize which notifications you want to receive and how they should behave.

Are you on Samsung's Android 14?

Then head to the Settings -> And look for Do not disturb permission. There, find Better Stack and turn on the DnD Override.

Cannot find it? Then navigate to Settings -> Apps -> 3 dots -> Special Access -> Do not disturb permission -> Better Stack and enable DnD Override there.

iOS app notifications & Critical alerts

Focusing on deep work or in a meeting, but want to get alerted when something goes wrong?

The Uptime iOS app has been issued a special entitlement to Critical alerts, which allow the app to ignore the mute switch and Do Not Disturb mode.

The system plays a critical alert's sound regardless of the device's mute or Do Not Disturb settings. How to enable it?

  • Open the app.
  • Click on the dots on the right side.
  • Select Configure notifications.
  • Find the option Critical alerts and enable it.

Furthermore, you can also select the type of notifications you'd like to receive, enable/disable the sound, etc.

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Microsoft Teams & Better Stack integration

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iOS & Android phone call alerts