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  1. Welcome to Uptime 👋
  2. Frequently Asked Questions
  3. Monitoring
    1. Get started with monitoring
    2. Working with monitors
    3. Customizing monitors
    4. Monitor types
  4. On-call scheduling and alerting
    1. Get started with on-call
    2. Sending alerts to Slack ↗
    3. Connecting external calendars
    4. Advanced on-call setup
  5. Incidents
    1. Working with incidents
      1. Acknowledging an incident
      2. Resolving an incident
      3. Incident details
      4. Commenting on incidents
      5. Incident grouping
    2. Create incidents manually
    3. Post mortems
    4. Incident silencing
    5. Incident metadata
  6. Status pages
    1. Get started with status pages
    2. Working with status pages
  7. Integrations
    1. Integrating with Better Stack
  8. Team and account management
    1. Team management
    2. Account settings
    3. Audit logs
  9. API
    1. Get started with API
  10. Monitors API
    1. Monitors
    2. Monitor groups
    3. Heartbeats
    4. Heartbeat groups
  11. On-call & Incidents API
    1. On-call calendar
    2. Escalation policies
    3. Severities
    4. Incidents
    5. Comments
  12. Integrations API
    1. New Relic Integrations
    2. Datadog Integrations
    3. AWS CloudWatch Integrations
    4. Azure Integrations
    5. Google Monitoring Integrations
    6. Grafana Integrations
    7. Prometheus Integrations
    8. Email integrations
    9. Incoming webhooks
    10. Splunk On-Call integrations
    11. PagerDuty Integrations
  13. Status pages API
    1. Status pages
    2. Status page sections
    3. Status page resources
    4. Status page reports
    5. Status page report updates
  14. Other API
    1. Metadata

Incident grouping

Incident grouping is useful in preventing multiple alerts about the same incident. When incident grouping is set up, incidents that are likely related will be grouped together.

Configuring the sensitivity of incident grouping:

  • Go to Teams.
  • Click the team you want to configure incident grouping for.
  • Select the timeframe during which incidents will be grouped together.
  • Click Save changes.

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Commenting on incidents

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Create incidents manually