Explore documentation
  1. Welcome to Better Uptime 👋
  2. Frequently Asked Questions
  3. Monitoring
    1. Get started with monitoring
    2. Working with monitors
    3. Customizing monitors
    4. Monitor types
  4. On-call scheduling and alerting
    1. Get started with on-call
    2. Sending alerts to Slack ↗
    3. Connecting external calendars
    4. Advanced on-call setup
  5. Incidents
    1. Working with incidents
      1. Acknowledging an incident
      2. Resolving an incident
      3. Incident details
      4. Commenting on incidents
      5. Incident grouping
    2. Create incidents manually
    3. Post mortems
  6. Status pages
    1. Get started with status pages
    2. Working with status pages
  7. Integrations
    1. Integrating with Better Uptime
  8. Team and account management
    1. Team management
    2. Account settings
  9. API
    1. Get started with API
  10. Monitors API
    1. Monitors
    2. Monitor Groups
    3. Heartbeats
    4. Heartbeat Groups
  11. On-call & Incidents API
    1. On-call calendar
    2. Escalation policies
    3. Incidents
  12. Integrations API
    1. Email Integrations
    2. Incoming Webhooks
  13. Status Pages API
    1. Status Pages
    2. Status Page Sections
    3. Status Page Resources
    4. Status Page Reports
    5. Status Page Report Updates
  14. Other API
    1. Metadata

Commenting on incidents

You can collaborate on resolving an incident with your colleagues by using comments. Upload screenshots, share your insights, and collaborate on resolving the incident together.

You can use Markdown  in the comments.

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Incident details

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Incident grouping