Explore documentation
  1. Welcome to Uptime 👋
  2. Frequently Asked Questions
  3. Monitoring
    1. Get started with monitoring
    2. Working with monitors
    3. Customizing monitors
    4. Monitor types
  4. On-call scheduling and alerting
    1. Get started with on-call
    2. Sending alerts to Slack ↗
    3. Connecting external calendars
    4. Advanced on-call setup
  5. Incidents
    1. Working with incidents
    2. Create incidents manually
    3. Post mortems
    4. Incident silencing
    5. Incident metadata
  6. Status pages
    1. Get started with status pages
    2. Working with status pages
  7. Integrations
    1. Integrating with Better Stack
      1. Slack
      2. Microsoft Teams
      3. iOS & Android mobile apps
      4. iOS & Android phone call alerts
      5. On-call routing number
      6. Datadog
      7. New Relic
      8. Prometheus
      9. Zabbix
      10. AWS CloudWatch
      11. Google Cloud
      12. Webhooks
      13. Okta SSO
      14. Azure SSO
      15. Jira
      16. Zapier
      17. Terraform
  8. Team and account management
    1. Team management
    2. Account settings
    3. Audit logs
    4. Migrating to pay as you go
  9. API
    1. Get started with API
  10. Monitors API
    1. Monitors
    2. Monitor groups
    3. Heartbeats
    4. Heartbeat groups
  11. On-call & Incidents API
    1. On-call calendar
    2. On-call calendar events
    3. Escalation policies
    4. Escalation policy groups
    5. Severities
    6. Severity groups
    7. Incidents
    8. Comments
  12. Integrations API
    1. New Relic Integrations
    2. Datadog Integrations
    3. AWS CloudWatch Integrations
    4. Azure Integrations
    5. Google Monitoring Integrations
    6. Grafana Integrations
    7. Prometheus Integrations
    8. Email integrations
    9. Incoming webhooks
    10. Slack Integrations
    11. Outgoing Webhook integrations
    12. Splunk On-Call integrations
    13. PagerDuty Integrations
  13. Status pages API
    1. Status pages
    2. Status page sections
    3. Status page resources
    4. Status page reports
    5. Status page report updates
  14. Other API
    1. Metadata

Intercom & Better Stack integration

This integration allows you to display your Better Stack status page directly in Intercom Messenger. It helps reduce support tickets by showing real-time service status updates to customers.

Intercom x Status Page.png

What this app does

  • Displays your Better Stack status page inside Intercom Messenger.
  • Allows users to subscribe to status updates directly from the Intercom widget.
  • Reduces inbound inquiries about service status by proactively surfacing the latest information.

How to set up the ppp

1. Set up your status page

  • Create and configure your Better Stack status page. You can find a detailed guide in our Documentation.
  • You can customize this page to reflect your brand and service health metrics.

2. Install the Better Stack app in Intercom

  • Go to the Intercom → Settings → Messenger in Intercom.
  • Click on Customize Home with apps.
  • Scroll down and select Add an app.
  • Select Better Stack from the list of available apps.

Intercom Add an app.png

3. Add a title (Optional)

  • If you have multiple status pages, you can differentiate between them by adding a custom title for each status page within Intercom Messenger.

4. Select the status page

  • Select which status page should be embedded into the Intercom Messenger widget and click Save.

Your status page will now display a badge in Intercom, showing the current service status. Users can also subscribe to updates, ensuring they receive notifications about any incidents or maintenances directly in their inbox.