For every incident, Better Stack can create a dedicated Teams channel and tag the responders, start a thread in your incidents channel, or post a message there. Learn more about Microsoft Teams incident workflows.

Integrate Microsoft Teams with Better Stack

1. Open Microsoft Teams and go to Apps in the left menu panel.
2. Search Better Stack and click Add and then Add to a team.
3. Select a team (if not shown, start typing the name into the search bar).
4. Click Set up a bot.
5. An automatic message will appear in the channel, click see more.
6. You will see the option to Connect your team by clicking here.
7. Click the link, sign in to Better Stack if prompted, and select the Better Stack team you want to connect.
8. You will be redirected to a Microsoft consent screen. Grant the app consent. Depending on your tenant settings, a Microsoft 365 administrator may need to grant it.
9. After the confirmation Microsoft Teams App consent received, integration is ready to be used!, you're done.

Consent declined or pending?

The integration stays inactive until consent is granted. Ask your Microsoft 365 administrator to grant it, then click the connect link in the channel again.

Need to connect multiple Better Stack integrations?

A single team in Microsoft Teams can be connected to a single Better Stack integration only. Please create separate teams in Microsoft Teams first:

To set up a new team

1. In Microsoft Teams, go to Teams (left menu panel).
2. At the bottom, click Join or create a team.
3. Click Create a team.
4. Select From scratch.
5. Choose Private or Public.
6. Type in the team’s name, click Create and you're done.
7. Optional: invite colleagues.

Private channels aren't supported

The Better Stack application cannot be integrated with private channels in Microsoft Teams.

Request cover for your on-call shift

Can't take your shift? Mention @Better Stack cover in a connected channel and click Request cover in the bot's reply. The form opens on your next shift.

The channel gets a confirmation with who was asked. Colleagues whose Microsoft Teams account is linked to Better Stack get a message from the Better Stack bot to Accept or Decline. Learn more about requesting cover.

Video overview

Need help?

Please let us know at hello@betterstack.com.
We're happy to help! 🙏