This integration allows you to display your Better Stack status page directly in Intercom Messenger. It helps reduce support tickets by showing real-time service status updates to customers.

What this app does

• Displays your Better Stack status page inside Intercom Messenger.
• Allows users to subscribe to status updates directly from the Intercom widget.
• Reduces inbound inquiries about service status by proactively surfacing the latest information.

How to set up the app

1. Create and configure your Better Stack status page. You can find a detailed guide in our status page demo.
2. Go to Intercom → Settings → Channels → Messenger.
3. Click Customize Home with apps.
4. Scroll down and select Add an app.
5. Select Better Stack from the list of available apps.

   

6. Add a title (optional). If you have multiple status pages, you can add a custom title for each one.
7. Select which status page to embed into the Intercom Messenger widget and click Save.

Your status page will now display a badge in Intercom, showing the current service status. Users can also subscribe to updates, ensuring they receive notifications about any incidents or maintenances directly in their inbox.