Explore documentation
  1. Welcome to Uptime 👋
  2. Frequently Asked Questions
  3. Monitoring
    1. Get started with monitoring
    2. Working with monitors
    3. Customizing monitors
    4. Monitor types
  4. On-call scheduling and alerting
    1. Get started with on-call
    2. Sending alerts to Slack ↗
    3. Connecting external calendars
    4. Advanced on-call setup
  5. Incidents
    1. Working with incidents
      1. Acknowledging an incident
      2. Resolving an incident
      3. Incident details
      4. Commenting on incidents
      5. Incident grouping
    2. Create incidents manually
    3. Post mortems
    4. Incident silencing
    5. Incident metadata
  6. Status pages
    1. Get started with status pages
    2. Working with status pages
  7. Integrations
    1. Integrating with Better Stack
  8. Team and account management
    1. Team management
    2. Account settings
    3. Audit logs
    4. Migrating to pay as you go
  9. API
    1. Get started with API
  10. Monitors API
    1. Monitors
    2. Monitor groups
    3. Heartbeats
    4. Heartbeat groups
  11. On-call & Incidents API
    1. On-call calendar
    2. On-call calendar events
    3. Escalation policies
    4. Escalation policy groups
    5. Severities
    6. Severity groups
    7. Incidents
    8. Comments
  12. Integrations API
    1. New Relic Integrations
    2. Datadog Integrations
    3. AWS CloudWatch Integrations
    4. Azure Integrations
    5. Google Monitoring Integrations
    6. Grafana Integrations
    7. Prometheus Integrations
    8. Email integrations
    9. Incoming webhooks
    10. Slack Integrations
    11. Outgoing Webhook integrations
    12. Splunk On-Call integrations
    13. PagerDuty Integrations
  13. Status pages API
    1. Status pages
    2. Status page sections
    3. Status page resources
    4. Status page reports
    5. Status page report updates
  14. Other API
    1. Metadata

Incident details

Responses

We save the raw response of your monitor.

Screenshots

We take downtime screenshots of the monitored URL whenever we receive a non-blank response body. If the monitor fails due to a response timeout or returns an empty response body, no screenshot gets saved.

Since we take a screenshot at a slight delay from the monitor check, the screenshot might in some rare cases not reflect the failing state anymore.

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Resolving an incident

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Commenting on incidents