3 commonly used urgencies
- High Urgency set to call, e-mail and push notifications alerting
- Low Urgency set to e-mail and push notifications alerting
- SMS only Urgency set to SMS alerting
Urgencies are customizable ways of alerting in case of an incident. They are the ideal way to create a pre-set way of alerting that could then be applied to multiple escalation policies.
Urgencies can include any of the main alerting options: