Users

Incident resolution is a multi-player game. Invite your team and investigate & resolve incidents faster.

Monitoring

Monitors

The most advanced external monitoring that checks any URL, IP address, and port. Whether it's your landing page, monolith application, SPA, REST API, or a bare metal server, you can monitor everything.

• Unlimited phone call alerts
• Up to 30 seconds check frequency
• Screenshots of errors
• Unlimited SMS
• HTTP(s) keyword checks
• Multi-location & Geo-specific checks
• Push notifications
• TCP/UDP port monitoring
• Multi-step incident verification
• E-mail alerts
• POP3/IMAP/SMTP
• AI post-mortem analysis
• Slack integration
• SSL monitoring
• Uptime SLA reporting
• MS Teams integration
• TLD expiration monitoring
• Response time tracking
• Zapier integration
• DNS server monitoring
• Traceroute & MTR diagnosis
• REST API
• Ping monitoring
• Maintenance windows
• Terraform provider
• IPv6 support
• Status pages
• Webhooks

Transaction monitoring

Playwright-based transaction checks let you monitor vital website interactions by running a real browser instance.

• Unlimited phone call alerts
• Interactive Playwright Snapshots
• Multi-location & Geo-specific checks
• Unlimited SMS
• Generate with Playwright Codegen
• Multi-step incident verification
• Push notifications
• Inspect Playwright artifacts
• AI post-mortem analysis
• E-mail alerts
• Up to 30 seconds check frequency
• Traceroute & MTR diagnosis
• Slack integration
• Screenshots of errors
• Uptime SLA reporting
• MS Teams integration
• Maintenance windows
• REST API
• Zapier integration
• IPv6 support
• Terraform provider
• Webhooks

Heartbeats (Cron job monitoring)

Heartbeats let you monitor scheduled jobs like cron jobs or serverless workers. Never lose a database backup again.

• Unlimited phone call alerts
• Up to 1 second check resolution
• AI post-mortem analysis
• Unlimited SMS
• Configurable grace period
• Uptime SLA reporting
• Push notifications
• IPv6 support
• REST API
• E-mail alerts
• Zapier integration
• Terraform provider
• Slack integration
• Maintenance windows
• Status pages
• MS Teams integration
• Webhook notifications

Status pages

Get a branded status.yourdomain.com and build credibility with customers. Monitoring and incident management is fully-integrated.

• Custom sub-domain with HTTP(s)
• Migration support
• Embeddable image badge
• Private status pages
• Importing existing subscribers
• Embeddable system status notice
• White-labeling
• Screenshots & error logs
• Google Search opt-out
• Embedded charts & metrics
• Password-protected status page
• Google Analytics pixel
• Public status subscriptions
• IP address restrictions
• Integrate with customer service chat
• Send e-mails from your domain
• Single Sign-on status page
  authentication
• Integrates with Mixpanel
• Customizable design
• Maintenance notices
• Integrates with Intercom
• Custom CSS
• Multi-language i18n support (beta)
• Integrates with Front
• Custom JavaScript
• REST API
• Integrates with Drift
• Terraform provider

Reporting & analytics

Advanced analytics let you track team KPIs easily. Analyze incident metrics, on-call duties, and advanced SLAs/SLIs.

• Historical uptime SLA
• AI post-mortems
• MTTA, MTTR and other incident KPIs
• Incident cause synthesis
• On-call duty reports
• SLA & SLI indicators
• CSV exportable
• Team member-based performance

Incident management

On-call & incident management

On-call scheduling & alerting is built-in. Set up duties, get flexible alerting options, and resolve incidents collaboratively.

• Unlimited phone call alerts
• Countless integrations
• AI post-mortems
• Unlimited SMS
• Second by second incident timeline
• Manual post-mortems
• Push notifications
• On-call calendar & scheduling
• Collaboration built-in
• E-mail alerts
• Smart incident merging
• Google & Outlook calendar integration
• Zapier integration
• Slack incident management
• On-call calendar ICS export
• Webhooks
• Advanced incident escalation rules
• Reporting & analytics
• Terraform provider
• Call routing to current
  on-call person
• Unlimited incident history
• REST API

AI incident silencing

Get your team a good night sleep. Machine learning powered incident silencing automatically snoozes irrelevant incidents, reduces noise, prevents alert fatigue, and improves the team performance.

Slack-based incident management

Automate your incident resolution process with powerful templated workflows directly in Slack.

• /incident command from Slack
• Basic single-channel integration
• AI post-mortems
• Manage on-call schedules
• Channel per incident
• Share dashboards, not screenshots
• Assemble the team,
  assign ownership
• Private channel per incident
• Reporting & analytics
• Advanced incident workflows
• Thread per incident
• Track MTTA, MTTR and more
• Quick status page updates
• Automated user synchronization

Call routing

Route incoming phone calls to the current on-call person to create incidents automatically.

• Available in the USA, CA, EU & UK
• Customizable welcome message
• Call transcripts
• Allow-listing phone numbers
• No paperwork required
• Reporting & analytics
• Available in 50+ languages
• Advanced incident workflows
• AI post-mortems

Telemetry

Pre-paid bundles (optional)

All bundles include 30 day logs retention and 13 month metrics retention. Reserve data and save.

Logs

Aggregate all your logs into structured data you can query like a single database with SQL.

• Schema-less storage
• Anomaly detection alerts
• Real-time live tail
• Unlimited querying
• Drag & drop query builder
• One-click filter by context
• Cloud-scale querying speed
• Query logs with SQL
• Unstructed data parsing & enrichment
• Integrated incident management
• Transform data with JavaScript
• Host data in your own S3 bucket
• Integrated on-call
• Long-term archival to S3
• Built-in collaboration
• Embed charts into status page
• Convert logs to metrics
• Shareable dashboards

Metrics

Visualize metrics with pre-made collaborative dashboards. Generate metrics from logs or collect them via Prometheus, OpenTelemetry or others.

• Unlimited querying
• Anomaly detection alerts
• Shareable dashboards
• Cloud-scale querying speed
• Drag & drop query builder
• Built-in collaboration
• Integrated incident management
• Query metrics with SQL
• Embed charts into status page
• Integrated on-call
• Transform data with JavaScript

Enterprise-ready

Security

Keep your data secure and control your costs by having visibility into your usage. Stay compliant with SOC 2, GDPR, and more.

• SOC 2 Type II-compliant
• Single Sign-On
• Two-factor authentication
• SOC 2 report under NDA
• SSO enforcement
• 2FA enforcement
• GDPR-compliant
• SCIM
• Custom Telemetry data residency
• Role-based access control
• Team-level isolation
• Custom VPC deployment

Customer success

Our technical customer team is here to serve you with the tailored experience you're looking for: reach out about migration assistance options or onboarding coaching sessions.

• E-mail support
• Shared Slack channel
• Dedicated customer success manager
• Chat support
• Comprehensive documentation
• Service Level Agreement (SLA)
• Phone support
• Product strategy session

Payment

We make the process simple for your legal, finance, and procurement teams.

• Pay by card
• Pay by wire for enterprise contracts

Enterprise-ready

Reach out for a custom quote.

Find out why the best teams rely on Better Stack.

Book a demo Get a quote over e-mail