iOS & Android mobile apps

Critical Alerts iOS.png

Using the app with Uptime

If you'd like to get notified right away on your mobile device, you're at the right place. By configuring the push notifications, you can immediately get an incident notification with our iOS and Android apps.

Connecting iOS and Android apps

  1. Go to Settings → Alerts and install the mobile app. Alternatively, download the apps directly from the App store and Google Play.
  2. Once downloaded, open the app and sign in with your work e-mail or Single Sign-On.

Configure push notifications on your monitors

Get notified using push notifications and critical alerts for any of your monitors, heartbeats, or integrations.

  • Enable push notifications and critical alerts in Monitors.
  • Click any monitor → Configure.
  • Under On-call escalation, enable Push notification and Critical alert.

Customize on-call escalation for your heartbeats and integration the same way.

Using Advanced escalation policies?

Customize how you get notified using Severities.

Android app notifications & overriding Do Not Disturb

Focusing on deep work or in a meeting, but want to get alerted when something goes wrong?

Allow Incident started notifications to override Do Not Disturb:

  • Open the app.
  • Click on the dots on the right side.
  • Select Configure notifications.
  • Select Incident started.
  • Enable the Override Do Not Disturb option.

Repeat the steps to allow Incident acknowledged, Incident resolved, and other notifications to override Do Not Disturb.

You can also use the notification settings to customize which notifications you want to receive and how they should behave.

Are you on Samsung's Android 14?

Then head to the Settings -> And look for Do not disturb permission. There, find Better Stack and turn on the DnD Override.

Cannot find it? Then navigate to Settings -> Apps -> 3 dots -> Special Access -> Do not disturb permission -> Better Stack and enable DnD Override there.

iOS app notifications & Critical alerts

Focusing on deep work or in a meeting, but want to get alerted when something goes wrong?

Get notified with critical alerts that ignore the mute switch and Do Not Disturb mode.

Enable critical alerts:

  • Navigate to iOS Settings.
  • Go all the way down to Apps.
  • Look up the Better Stack app.
  • Select Notifications section.
  • Enable the Critical alerts option.