Using Advanced escalation policies?
Customize how you get notified using Severities.
If you'd like to get notified right away on your mobile device, you're at the right place. By configuring the push notifications, you can immediately get an incident notification with our iOS and Android apps.
Get notified using push notifications and critical alerts for any of your monitors, heartbeats, or integrations.
Customize on-call escalation for your heartbeats and integration the same way.
Customize how you get notified using Severities.
Focusing on deep work or in a meeting, but want to get alerted when something goes wrong?
Allow Incident started notifications to override Do Not Disturb:
Repeat the steps to allow Incident acknowledged, Incident resolved, and other notifications to override Do Not Disturb.
You can also use the notification settings to customize which notifications you want to receive and how they should behave.
Then head to the Settings -> And look for Do not disturb permission. There, find Better Stack and turn on the DnD Override.
Cannot find it? Then navigate to Settings -> Apps -> 3 dots -> Special Access -> Do not disturb permission -> Better Stack and enable DnD Override there.
Focusing on deep work or in a meeting, but want to get alerted when something goes wrong?
Get notified with critical alerts that ignore the mute switch and Do Not Disturb mode.
Enable critical alerts: