Analyzing users

See who your users are and what they do. The Users page lists every user identified with betterstack('user', ...), with their activity, location, and attribution data.

The Users page

Each row shows the user with their group, location, first and last activity, and tracking attribution such as the referrer and UTM parameters of their latest visit. Sort by Most recent, Number of errors, or Number of sessions.

Users page in real user monitoring

A user's View column links to all sessions of that user, including their session replays.

Not seeing a user?

The Users page lists identified users. Anonymous visitors are tracked per session and appear on the Sessions page, but they only become a user once your application identifies them.

Find specific users

Use the search bar to filter users, e.g. by e-mail address or group. Sessions can be filtered by user too: search Sessions with user.id="user_123", or use the Signed in users preset to hide anonymous traffic.

Analyze user behavior

  • Watch their sessions. Open a user's sessions to replay what they experienced, useful for support requests and bug reports.
  • Chart user activity. Build charts and dashboards over your web events in Metrics, e.g. daily active users or activity by plan using the custom properties from your identify calls.
  • Debug user-reported issues. Sort by Number of errors to find the most affected users, then open their sessions and replays.

Next steps