Getting started with on-call

See how to create and manage the on-call rotations calendar.

Primary & secondary on-call

See how to create a common multiple on-call calendars setup.

Advanced escalation flows

See how to set up an advanced incident management workflow with multiple on-call schedules and escalation policies.

Escalation policies

See how to manage alerting workflows and use time-based rules, to-do lists, integrations, metadata rules, and more.

Severities

See how to manage the way you and your team get alerted.

Call routing

See how to create a routing number that will connect you with the current on-call person and let you report incidents via phone.

Maintenance

See how to create maintenance for specific monitors as well as team-wide maintenance.

Allow push notifications and override silent mode on iOS

See how to enable push notifications in the Better Stack app and how to allowlist the Better Stack alerting number to call you even when in silent mode.

Related resources:

• App Store: Download the Better Stack app
• Better Stack: Connect the app via QR code
• Docs: Save the Better Stack alerting numbers
• Docs: Silent mode override

Allow push notifications and override silent mode on Android

See how to enable push notifications in the Better Stack app and how to allowlist the Better Stack alerting number to call you even when in silent mode.

Related resources:

• Google Play: Download the Better Stack app
• Better Stack: Connect the app via QR code
• Docs: Save the Better Stack alerting numbers
• Docs: Silent mode override

Create incidents via webhooks

See how to programmatically create new incidents using webhooks.

Handling incidents from Prometheus Alertmanager

See how to automatically create incidents from Prometheus Alertmanager.

Handling incidents from Elastic

See how to automatically create incidents from Elastic.