Changelog: Request cover & Escalate to next person

Find out how to request on-call cover, create overrides, and escalate to the next on-call person — all from your phone.

Need someone to cover your on-call? Got paged while away-from-keyboard?

No need to look for your laptop — make sure the right person gets notified about incidents using just your phone.

Request cover for your on-call shift when plans change

Forgot about your on-call and need to find someone to cover for you? Request cover for any on-call shift directly in our new mobile app. Your colleagues who are part of the on-call schedule will get a notification to cover for you.

Already know who will cover your on-call shift? Skip the back-and-forth and create an on-call override for any of your shifts in our new mobile app.

Get Better Stack apps from the App Store (iOS) and Google Play (Android).

Escalate to the next on-call person when you're unavailable

Got paged but can't handle the incident? Skip any delays and fast-forward the incident to the next person in line — click "I'm unavailable" in the mobile app or incident e-mail.

The incident will be escalated to the entire team or to the next person according to your configured escalation.

No more guessing who's going to be notified next

See the incident escalation in real-time — always know who's going to be notified if you don't acknowledge. Acknowledge the incident to stop the ongoing escalation and prevent alerting others.

Get Better Stack apps from the App Store (iOS) and Google Play (Android).

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