Changelog: More powerful incident grouping

We've upgraded one of our favorite features — incident grouping. It's now easier than ever to reduce noise and make sure incident grouping works exactly as you need.

Want to make sure your production incidents don't mix with staging? Got similar incidents that weren’t grouped automatically? Read on to learn how to customize incident grouping and how to group incidents manually.

Not using incident grouping yet? Try it now in Teams → Features.

Group incidents manually when AI misses the spot

Found incidents that should be grouped but weren’t? Group two or more incidents directly from the UI and keep things tidy — select all incidents you want to group and click "Group as similar".

Keep unrelated incidents separate by customizing grouping

Want to make sure production and staging incidents stay separate? Set up an incident grouping rule to avoid grouping incidents with different environment metadata.

Pick any metadata key, and we’ll never group incidents when the key has different values.

Customize incident grouping in Teams → Features.

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