Changelog #13: On-call scheduling

You asked, we listened! We've just shipped an upgraded on-call scheduling experience to help you manage on-calls with confidence.

On-call schedules are now more flexible and easier to adjust. See what's new and how to make the most of it below.

Simple, yet flexible on-call scheduling

Create a simple schedule with just a few clicks. Select who should take turns on-call and how long the shifts should be. Review the resulting schedule and click Apply. No digging through settings or options required.

Want something more advanced? Dive into the new flexible options. Customize when shifts change, change schedule active hours, and apply changes from a future date.

Try out the new on-call scheduling experience.

Preview changes to on-calls before saving

Update on-call schedules without guessing. Make as many edits as you need, then check the live preview. Compare your updates against the previous schedule. Apply changes once you’re sure everything looks right.

Create a one-off on-call with a single click

Need to cover a shift for your colleague? Click any on-call event or click and drag on the calendar to create an override without changing the recurring on-call schedule.

Set work and off-hours directly in the schedule

Need different colleagues to cover different timezones? Want a separate schedule for the weekend? Easily customize when the schedule should be active. Team members in the schedule won't be notified outside of active hours. Combine multiple schedules and escalation policies to achieve 24/7 coverage. 

Learn more in our guide to on-call scheduling.

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