We are engineers, making the tools we always wanted

Founding Product Engineer

Please start by reading the description of the /^Full-?stack Engineer$/i role.

You need to be an amazing full-stack engineer before moving to the Founding Product Engineering role.

You can also read about how we think about software and what it's like to work here.

• You'll essentially run a startup within a startup.
• You're ready to work extremely hard. This is a senior role with high expectations.
• Given enough time, you'd be able to build Better Stack from scratch and take others with you along the way.
• You're an extremely strong /^Full-?stack Engineer$/i.
• You can analyze business models and you're the kind of person who constantly comes up with new product ideas.
• You're able to validate your product idea with pre-product design interviews.
• You're great at user experience and copywriting.
• You can design and build a simple, lovable, and complete product.
• You understand the difference between prototyping and production engineering.
• You're not just a product manager or an engineering manager. During the first year of the product, you'll be the most active code committer in the product's Github repository. You'll be leading your team by example from the front lines.
• You know that a product without distribution is useless, you read the Coldstart problem, and admire products with built-in virality.
• You're a skilled engineering manager, both a people manager, and a strong technical leader.
• You love data and you watched Alex Schultz's lectures on growth. You're ready to watch the first 10,000 Fullstory session recordings of people using your product.
• You're a decent sales person. You can hop on a podcast, give a lecture, and fly across the country for a product demo.

• Reading the above, you should be thinking: "if I can do all of those things, should I just start a startup myself?". Maybe you should! If that's you, in fact you might be the perfect person for this job. Hear me out.
• Working with us, as opposed to starting your own startup, has multiple advantages:
• You know you'll get paid. Most startups go to 0. With Better Stack you get no downside, yet an unlimited upside.
• You'll have way less stress. You don't have the balance sheet to worry about. You don't need to calculate the runway till going bankrupt.
• Although you should be great at leading technical teams, we'll help you with the ugly side of managing people. We'll have your back.
• You don't have to deal with legal, operations, compliance or VCs. You can fully focus on building great products. That's a luxury most startup CEOs don't have.
• You'll learn a lot. You'll work with the team who built Better Stack from the ground up. We've seen the story of building both successful and failed products many times. You'll go faster with us.
• You can fully leverage Better Stack's existing resources to make your product successful: our data processing infrastructure, consistent UI/UX language, the strong developer brand, and our strong existing distribution.
• There's close to 0 bureaucracy & politics at Better Stack. Your success will be fully in your hands.
• ...and you can always start your company later afterwards!

Recruiter

• Better Stack has an unusually high concentration of makers.
• Every manager is an individual contributor and there's close to 0 bureaucracy and politics.
• If you like meetings and 'strategy sessions', probably look elsewhere.
• But if you like winning and feel great about getting stuff done, you might love it here!
• Help us find like-minded makers that want to build the future of software.
• The way we work is quite different to most places. In fact, most people would probably not want to work with us, and we think that's ok! Most people should not build early stage startups, in fact.
• When done right, however, even candidates we reject enjoy the interview experience and learn a lot.
• If you're smart, open minded, driven and can think for yourself, read on!

• Scout for new talented colleagues, coordinate the hiring process, extend offers, and be the candidate's voice throughout the company.
• Talk to many new people every week (20+ intro chats per week) and create genuine connections.
• Balance inbound vs outbound hiring, learning to spot candidates even if they never applied or may not have direct prior experience.
• Work directly with both of our co-founders, our CTO, and more teammates on bringing the very best people on board on-site in Prague as well as remotely in Europe and the US.
• Be in charge of creating an 11-star candidate experience.
• Craft extraordinary employer branding and make the company an obvious interview choice for talented candidates.
• A great startup culture needs to be founder-driven. You'll be the fail-safe to make sure nothing falls through the cracks.

• You enjoy pitching a candidate the mission, culture, product, and our work style.
• Learn fast and can discuss engineering topics with engineers.
• You consider yourself full-stack, managing all aspects of recruiting, from sourcing to conducting intro calls with candidates, coordinating all stages of the interview process, and helping to extend the offer or providing the candidate with valuable feedback.
• You don't hesitate to do a lot of outbound and you're not waiting for candidates to apply on their own.
• You enjoy delighting candidates throughout the process by being fast, transparent, energetic, and kind.
• You have a builder's mindset. There's plenty of things we're doing already, but a lot more we could be doing in the future!
• You are curious. You enjoy checking the latest trends and never miss an opportunity to read a good book, listen to a podcast episode, or watch a talk on talent or startup-related topics and share that knowledge.

• A team of smart and talented colleagues who are extraordinary at what they do and collaborate together to build an amazing product. Namely:
• Juraj & Veronika, both our co-founders, are hands-on and close to hiring every new colleague who joins the team. They're the kind of founders who not only say the company is only as good as the people within the company; they act on it and are always ready to help bring more talented teammates on board. Both of them still interview all the candidates too, of course.
• Tomas, our CTO, engaged in sourcing, interviewing, extending offers, and onboarding.
• Magdalena has lived and traveled all over the world, which helps her connect with candidates and shape how Better Stack is seen from the outside. She takes care of growth, marketing, and technical recruiting, always juggling multiple hats with a focus on operational excellence. She is also a supporter of the Ruby community.
• Anna, our head of operations, who previously ran a space company developing software for satellites and probes.

• Read about what it's like to work here – feel the atmosphere, understand the culture.
• Read more about how we think about software engineering. It's quite different from other companies! (Most of the principles we describe there apply to other parts of the company as well.)

Customer Engineer

• Customers at the core of everything we do here and we strive to deliver an 11-star experience to each and every one of them.

• Be the engineering guide for CTOs implementing Better Stack. Work with engineers from companies around the world to implement the best in class observability.
• Solve customer’s engineering challenges. Identify issues, design and analyze the best solutions, or hop on a call to discuss your recommendations with your customers.
• Dive into our code, monitoring dashboards, Vector configs and get creative with solutions for any kind of stack our customers use.
• Empower our customers and help them implement the best practices for logging and incident management.
• Shape the user experience of our products. By talking with our customers daily, you'll know what matters to them the most. Help make our tools the vehicle through which the engineering magic happens.
• Bring your unique perspective on how to solve any challenges that our customers may come across.

• You have an engineering background and like our approach to engineering culture.
• You are passionate about driving change from the start to the finish line. It will be up to you to talk with our customers, draft out the solutions, and solve their technical challenges.
• You are an excellent and effective communicator with native-level English skills. Both written and spoken form.
• You are independent, resourceful, and not afraid to roll up your sleeves.
• You want to help us build love brand.

• A team of smart and talented colleagues who are extraordinary at what they do and collaborate together to build an amazing product. Namely:
• Veronika, our co-founder & COO, who was previously at Google and Shopify.
• Simon, our amazing engineer turned technical product manager.
• Tomas, our CTO, hands on engineering wizard who still ships code daily.

• What it's like to work here – feel the atmosphere, understand the culture.
• How we think about software engineering (most of the principles we describe there apply to other parts of the company as well 😉).

Customer Advocate

• Customers at the core of everything we do here and we strive to deliver an 11-star experience to each and every one of them.

• Own your portfolio of client companies. Educating their teams on new best practices, upselling them on new features, and helping them jump through the hoops of procurement departments. Think of it as being a consultant but owning your work in the long-term.
• Build business relationships. Be it a CTO, engineering team lead, or an indie hacker. We give everyone the 11-star experience approach in everything we do.
• Solve customer’s problems. Identify issues, design and analyze the best solutions, or even hop on a call to discuss your recommendations with your customers.
• Bring your unique perspective on how to solve any challenges that our customers may come across.

• You want to be a part of a high-growth environment and engage in a client-facing consultant & advocacy role.
• You are passionate about learning and dive head straight into any challenge. It will be up to you to discuss the technical challenges, organizational goals of our customers and be responsible for driving the solutions from the start to the finish line.
• You are an excellent and effective communicator with native-level English skills. Both written and spoken form.
• You are independent, resourceful, and not afraid to roll up your sleeves.
• You want to help us build love brand.

• A team of smart and talented colleagues who are extraordinary at what they do and collaborate together to build an amazing product. Namely:
• Veronika, our co-founder & COO, who was previously at Google and Shopify.
• Filip, our technical magician, who can help setup anything from config for an indie hacker to the migration of a 300-strong team.
• Our amazing engineers, whose wizard-level skills can solve any technical problem and are always willing to help, as well as our customer success and sales teams.

• What it's like to work here – feel the atmosphere, understand the culture.
• Read about How we think about software engineering.