The 10 Best Rootly Alternatives in 2024

Sometimes you have to branch out and leaf your comfort zone to get to the root cause of the incident at hand. Rootly promises to help users do exactly that with its AI-powered incident detection, but some users are feeling like it’s not quite measuring up to their standards.

Like many incident management tools, Rootly works great in some scenarios and for some people, but certainly not everyone. It’s a constant battle with tools like these, but you don’t have to feel trapped.

There are tons of Rootly alternatives out there for you to explore, and today, we’re going to compare the 10 best ones on the market in 2024.

But as always, before we do, let’s talk about Rootly a little more in-depth.

Rootly Features

Rootly is a fairly new and surprisingly sleek on-call and incident management solution that utilizes AI to help DevOps teams get to the root cause of incidents. It’s a very straightforward tool, offering only a small handful of products and features, but it is also a powerful tool for what it offers. Here’s what they have:

• On-call scheduling
• AI-powered Incident response
• Status pages
• Workflow automation

All products and features center around incident management, making it a solid, unified solution for quick troubleshooting.

Rootly Pricing

Rootly’s pricing was somewhat of a challenge to dig out, but you can find their pricing list under Resources in the main menu, or in the bottom footer.

When you click on the pricing button, you’re greeted with a free trial option, which will last you for 14 days, and an enterprise option, which simply states that you can have as many incidents as you want, prompting you to reach out to them.

The 10 Best Rootly Alternatives in 2024

1. Better Stack

Better Stack is one of the most comprehensive alternatives to Rootly regarding incident management. From crafting incident timelines to broadcasting alerts across multiple channels, Better Stack's arsenal includes an array of features to help you detect and resolve critical events quickly.

With its merging capabilities and historical reporting, Better Stack gives you the tools you need to dive even deeper into incident analysis, providing invaluable insights. Customization options further enhance user experience, allowing tailored notification settings and task prioritization.

The debugging data provided by Better Stack equips teams with the necessary ammunition to swiftly pinpoint and tackle the underlying causes of incidents. On-call schedules are effortlessly managed within the platform, ensuring that alerts are directed to the right individuals without unnecessary disruptions.

Better Stack's prowess in log analysis shines through its swift scanning capabilities, promptly flagging anomalies for further investigation. Its extensive range of integrations with various DevOps tools positions Better Stack as an indispensable asset in incident management.

To top it all off, Better Stack uses multi-location checks, significantly reducing false positives. Once an incident is validated, team members are promptly notified through a variety of channels including push notifications, SMS, and email, streamlining incident response and fostering collaboration.

🌟Key features

• Incident management
• Multi-channel alerts
• On-call scheduling
• Uptime monitoring
• Log management

➕Pros

• Incident validation - false-positive reduction
• Fast and reliable alerting
• Built-in Status Pages
• 30-second check frequency
• Dozens of integrations

➖Cons

• Not a full-stack observability solution

💲Pricing

Better Stack offers free plans for basic Uptime and Logs functionalities.

The Uptime free plan includes 10 monitors and 5 status pages, providing essential monitoring capabilities. Meanwhile, the Logs free plan allows users to manage up to 1GB of data per month within the provided limit.

Premium packages are available starting at $25 per month for both Uptime and Logs.

The Uptime premium package enhances monitoring capabilities with 50 monitors, 5 status pages, and integrated incident management. Similarly, the Logs premium package offers a generous 30GB data allowance per month and extends data retention to 15 days.

2. Blameless

Blameless prioritizes incident management as its core feature, making it a fairly straightforward solution. While it may not be a full-stack solution, it does provide several features aimed at streamlining the incident management process.

What’s more is that Blameless offers quite a few helpful integrations with tools like Datadog, Asana, Linear, Jira, and more. This is especially helpful for distributed teams that have a lot of tools in their stack.

🌟Key features

• Incident response
• Incident analytics
• Incident communication
• SLO manager
• Incident retrospectives

➕Pros

• Lots of helpful integrations
• Easy to use
• Easy to configure

➖Cons

• User reviews report lots of manual work
• User reviews mention a lack of export options
• User reviews mention issues with reporting

💲Pricing

Blameless offers two pricing options, with one being a fully customizable enterprise plan that requires direct contact with their sales team.

The Essentials plan begins at $20 per user per month for the first 50 people, while the Enterprise plan does not have an initial price range but rather urges you to get in touch with the Blamess team.

3. FireHydrant

FireHydrant jumped onto the scene in 2016, driven by the goal of automating and refining the incident management journey.

With FireHydrant, users enjoy ample customization possibilities and valuable features like communications management, audit trails, IT incident management, and task organization. These functionalities prove particularly beneficial for rapidly expanding engineering teams.

This platform effortlessly syncs with an extensive array of tools and delivers user-friendly, step-by-step guidance via Slack, fostering smooth teamwork and practical insights.

🌟Key features

• Incident management

➕Pros

• Easy to use
• Very customizable

➖Cons

• Annual pricing that is costly
• User reviews mention analytics issues

💲Pricing

Excluding the enterprise option, FireHydrant presents only one incident management plan. The Incident Management Pro plan comes in at an annual cost of $6,000, without the availability of a monthly payment option.

4. Splunk

Splunk is very well known for its observability and security tools, but it also makes for a comprehensive on-call solution, so long as you’re willing to pay the enterprise price.

In 2018, Splunk acquired VictorOps, which was a prominent player in the incident management realm at the time.

Today, Splunk On-Call offers resilient on-call scheduling, escalation protocols, automated administrative functions, and data-driven insights, all seamlessly integrated into a unified interface. Engineering teams benefit from features like alert suppression and workflow automation, enabling them to effectively manage incidents with automatic escalations.

🌟Key features

• Incident management
• Infrastructure monitoring
• Real user monitoring
• Synthetic monitoring
• SOAR
• SIEM

➕Pros

• Very strong, enterprise-level feature set

➖Cons

• Very expensive

💲Pricing

Splunk on-call starts at $5 per user per month, but it can go up from there depending on your needs. Unfortunately, they don’t offer prices online for their security tools, but they do offer some relative prices for observability. For continuity’s sake, here’s what those prices look like:

• Infrastructure: $15 per host per month
• End-to-End: $75 per host per month
• Synthetics: $1 per 10,000 uptime requests
• RUM: $14 per 10,000 sessions
• App & Infra: $60 per host per month
• APM: $55 per host per month

5. Squadcast

Squadcast delivers core incident management functionalities, including on-call management, incident response, and reliability workflows, all seamlessly integrated into its platform.

Squadcast optimizes incident-handling processes through automated workflows. With its advanced reliability metrics, SLO tracking, and inclusive public and private status pages, Squadcast presents itself as a dependable choice.

Equipped with robust on-call management features, Squadcast offers intelligent alert routing, escalation protocols, and customizable scheduling across diverse notification channels. Additionally, the platform enriches incident response by unifying communication channels and supporting Runbooks, Custom APIs, and Webhooks.

🌟Key features

• Incident management

➕Pros

• Automatic escalation
• Customization options
• Open-source integrations

➖Cons

• Expensive, per-user pricing
• Steep learning curve

💲Pricing

Starting with the free tier, designed for smaller teams, Squadcast accommodates up to 5 users and includes 100 alerts.

Stepping up to the Pro tier, available at $9 per user per month, users benefit from unlimited user access and 100 alert notifications per user, with additional alerts priced at $0.10 each.

The Premium plan, priced at $16 per user per month, offers stakeholder inclusion, delayed notifications, and unlimited alert notifications.

At the highest level, the Enterprise plan, priced at $21 per user per month, caters to larger organizations with intricate needs. This plan includes unlimited alerts, stakeholder access, and advanced functionalities such as global event rules, ensuring it's well-suited for managing complex requirements.

10. Moogsoft

Moogsoft, now under the Dell umbrella, is one of the lesser-known AIOps platforms delivering a wide array of features for IT operations management. Moogsoft offers a holistic solution with seamless integration capabilities across various monitoring tools and the utilization of machine learning for proactive issue detection and resolution.

Primarily used for its ability to detect and resolve incidents early in its lifecycle, Moogsoft remains a strong contender in the AIOps arena. It's worth noting, though, that some users have reported occasional instability and noted limitations in customization options.

🌟Key features

• Incident management

➕Pros

• Easy navigation
• Alert correlation
• Multi-platform data ingestion

➖Cons

• User reviews say that improvements are needed in machine learning
• Not many recent reviews online

💲Pricing

Moogsoft doesn’t offer any pricing details online, unfortunately. If you’re interested, you’ll have to jump through the hoops and reach out to them.

7. PagerDuty

PagerDuty is going to make it to anyone’s list of best incident management tools because it’s probably the most well-known. So much so that it integrates with a lot of the tools on this very list.

PagerDuty is great for its automation capabilities, empowering teams to streamline incident response processes by automating repetitive tasks. This not only enhances operational efficiency but also ensures uniformity in incident management practices. Furthermore, PagerDuty fosters seamless communication and collaboration among team members and stakeholders, providing a unified platform for sharing vital information and coordinating efforts toward incident resolution.

The platform offers enterprise-level incident management capabilities, serving as a centralized hub for teams to receive alerts throughout the incident lifecycle, effectively minimizing alert fatigue and prioritizing critical issues for swift resolution.

Not a big fan of PagerDuty? Check out some similar tools to PagerDuty.

🌟Key features

• Incident management

➕Pros

• New user friendly
• Runbook automation
• Powerful status pages

➖Cons

• A little expensive
• User reviews mention occasional reporting complications
• User reviews complain about the UI being overwhelming

💲Pricing

PagerDuty’s free tier caters to smaller teams of up to 5 users, but it does have significant restrictions compared to the paid plans.

Stepping up, the Professional plan, starting at $21 per user per month, offers enhanced features including unlimited API calls and SMS alerts.

Moving further, the Business plan, which is $41 per user per month, extends the list of capabilities with additional automation workflows for both incidents and business processes.

For larger enterprises seeking fully customizable solutions and scalability, the Enterprise plan offers tailored options. However, specific pricing details for this tier may require direct consultation with PagerDuty.

8. Instatus

Instatus is a tool that primarily focuses on its status page solution, but it does offer a built-in incident management solution through API, SSL, and website monitoring.

Users can configure these monitors to receive real-time updates on the availability of their services. On-call scheduling and routing rules streamline the process of delivering notifications via SMS, calls, emails, and messaging app alerts to the appropriate personnel automatically.

Instatus also offers collaboration tools such as activity logs and comments to capture crucial team insights on incidents and alerts, safeguarding against the loss of important data amidst the chaos.

🌟Key features

• Incident management
• Status pages

➕Pros

• Clean status pages
• Incident templates

➖Cons

• Limited functionality
• User reviews mention clunky UI for batch edits

💲Pricing

Instatus offers a variety of pricing options tailored to your needs, whether you require a public page, a private page, or pages for select audiences only. Here's the breakdown:

Public Pages: * Free Tier * Pro Plan: $20 per month * Business Plan: $300 per month

Private Pages: * Pro Plan: $50 per month * Business Plan: $300 per month

Select Audience: * Select Plan: $100 per month * Business Plan: $300 per month

9. Opsgenie

Opsgenie was founded in 2012, quickly rising to the top as one of the most reliable incident management solutions. Following its acquisition by Atlassian, Opsgenie has since been improved, reinforcing its reliability and capabilities.

By leveraging alert routing, Opsgenie empowers users to effectively channel critical issues to the appropriate teams, reducing response times. Even better, its advanced scheduling tools enhance on-call management by automatically dispatching alerts to scheduled engineers.

Not a big fan of Opsgenie? Check out some similar tools to Opsgenie.

🌟Key features

• Incident management

➕Pros

• On-call scheduling
• Seamless integrations
• Centralized management

➖Cons

• Very few recent reviews online

💲Pricing

Opsgenie offers users a choice of four pricing tiers to meet their needs:

Free Tier * Designed for small teams of up to 5 users, although its functionality is limited compared to other plans.

Essentials Plan * Starting at $9 per user per month with annual billing, this tier includes unlimited alerts and 100 SMS notifications per user. Additional SMS alerts can be purchased if required.

Standard Package * Starting at $19 per user per month with annual payments, this package offers unlimited SMS notifications and several advanced features beyond what the Essentials plan provides.

Enterprise Plan * Starting at $29 per user per month when billed annually, the highest-level plan encompasses all the features of the Standard package. It also includes additional perks such as incident templates and advanced post-incident analysis.

10. BigPanada

BigPanda's AI-powered ITOps platform automatically identifies actionable alerts and proactively prevents incidents while ensuring service availability.

BigPanda’s incident intelligence helps identify patterns between disparate incidents across your stack. This gives users the actionable insights they need to prioritize and resolve incidents.

The platform also boasts extensive customization options, allowing users to create filtered views aligned with their specific needs. A live feed offers an overview of active incidents, including their last update time and priority level, simplifying the assessment process. Additionally, a searchable field enables users to swiftly locate incidents without manual scanning.

🌟Key features

• Workflow automation
• Incident management

➕Pros

• AI-powered
• Easy to integrate APIs
• Alert correlation

➖Cons

• No recent reviews online
• No prices listed online

💲Pricing

BigPanda doesn’t offer any pricing details online, unfortunately. If you’re interested, you’ll have to jump through the hoops and reach out to them.

The 10 Best Rootly Alternatives Comparison

Conclusion

If you’re in search of a Rootly alternative, don’t panic. There are plenty of options out there, some better than others. The key to finding the right solution for your needs is to research on your own. Don’t rely on articles alone to make an informed decision. Instead, sign up for free trials, book a demo, and ask questions.