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Head of Operations

The challenge

At Better Stack, we pilot a startup rocket ship aiming for the land of unicorns. With millions in ARR, thousands of customers, and hundreds of thousands of engineers already using us, we are on the right way toward $100M ARR.

On our path there, we are scaling all aspects of the business. We’re looking for an addition to our team to join us on this mission. Are you intrigued to join a hyper-growth environment, learn, and get stuff done? Then read on.

What you'll do

  • You'll help to run the business alongside our founders.
  • You'll operate our legal entities in the US and in the EU.
  • You’ll help us with performance reporting for our investors.
  • You’ll help our sales team craft elegant order forms for custom-made deals.
  • You’ll review contracts with our business partners around the world with the the help of our lawyers.
  • You’ll be in charge of company finances, reviewing expenses and planning budgets as well as making sure our accounting firms have everything they need.
  • You’ll make sure were compliant with security & government regulations.
  • You’ll make sure everyone in the company has everything they need to do their job well.
  • Anything & everything else to make sure the business run smoothly.

This might be for you if

  • You’re detail-oriented and you noticed the 3 typos in the previous section.
  • You are used to working smart and hard. This is not a traditional 9-5 job. You’ll have all the flexibility to organize your schedule but you’ll need to keep up with the pace of the business and with the founders, who you’ll be working closely with. Sometimes we need to send a contract at 9pm on a Friday to close a promising candidate or make a few phone calls on a Sunday. Please be ready to reply to emails fast and get stuff done. This is work on expert mode.
  • You aim to be world-class at what you do.
  • You’re a natural problem solver and people around you tend to come to you for help.
  • You’re smart, humble, and hungry for challenges. You’re not afraid to ask stupid-sounding questions. You say ‘I get it’ only when you truly understand the topic discussed.
  • Did we say you’re humble?
  • You like end-to-end ownership. You will have all the help, but in the end, it’s you who has to get stuff done.
  • You are a fast learner grasping unfamiliar concepts with ease. You don't need to have a technical background – we'll teach you everything you need to know.
  • You have native-level English skills – both written and spoken form.
  • You suck at Excel.
  • You are independent, resourceful, and not afraid to roll up your sleeves.
  • You are ideally based in Prague or close by (we would like
    to build this foundational team on-site in our hacker house in Vinohrady – that doesn't mean you can't work remotely when you want or need to).
  • You want to be compensated well.

Who you'll work with

A team of smart and talented colleagues who are extraordinary at what they do and collaborate together to build an amazing product. Namely:

  • Veronika our co-founder & COO and our own version of Sheryl Sandberg.
  • Jenda our head of go-to-market and our own version of Alex Schultz.
  • Juraj our co-founder & CEO.
  • Our customer success & support teams who know our product through and through, and deliver an 11-star experience to our customers every day.
  • Our amazing engineers, whose wizard-level skills can solve any technical problem and who are always willing to help.

Where to go next?

Want to chat? Send us a message and your LinkedIn profile at join@betterstack.com.