Solved: SSL_Error_rx_record_too_long

Better Stack Team
Updated on May 4, 2022


SSLErrorrxrecordtoo_long error message in the browser when loading your website.

Cause of the problem

The usual cause is that the implementation of SSL on your server is not correct. The error is usually caused by a server-side problem which the server administrator will need to investigate.


Here are steps to take when troubleshooting this error:

  1. Make sure that the 443 port is open on your system. This is essential as it is the default port for HTTPS communication
  2. Make sure that SSL is running on port 443. If SSL is running on the nonstandard port, the Firefox browser may throw this error.
  3. Make sure that you don't have more than one SSL certificate sharing the same IP address. Ensure that all SSL certificates utilize their own dedicated IP.
  4. If using Apache2, check your host config and make the following change if necessary: set the <VirtualHost> to the _default_
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