At Better Stack, we are software builders at heart, with our customers at the core of everything we do. With
which is 10x faster than Elastic, acting as our fuel, we develop our products with the speed of light
and empower over 150,000 engineers already using us to build their software better and faster. Be it an indie
hacker, a national government, or Brave.com.
We aim to make the customers relying on us succeed in building better software faster and keep on
delivering an unparalleled
We’re looking for an addition to our team to join us on this mission.
Are you intrigued to join a hyper-growth environment, curious about how things work, and discovering new ways for
technical solutions? Then read on.
What you'll do
Be the go-to technical support expert.
A customer reaches out with a peculiar setup? You whip up a custom integration. Your sales colleague needs to
work out details with a prospective customer's tech lead on a call to close a $100k deal? You’ve got their back.
Shape the user experience
of our products. By talking with our customers daily, you'll know what matters to them the most. Help make our
tools the vehicle through which the engineering magic happens.
Dive into our code, monitoring dashboards, and databases
and get creative with solutions for any kind of stack our customers use.
Bring your unique perspective
on how to solve any challenges that our customers may come across.
Empower our customers
and help them implement the best practices for logging and incident management.
This might be for you if
You want to be a part of
a high-growth environment
and a part of a
technical product team.
You are passionate about
driving change from the start to the finish line.
It will be up to you to talk with our customers about the technical challenges they come across, get input from
the engineering and product teams and make sure that the customer can reach for the stars... and beyond.
native-level English skills
– both written and spoken form.
You have a
programming or technical background.
independent, resourceful, and not afraid to roll up your sleeves.
You would like to help us
build a love brand
(we're proud of the way we
treat our customers
You are ideally
based in GMT-6 ± 2 hours
and don’t mind working remotely (that doesn't mean you can't come to our headquarters in Prague when you want or
Who you'll work with
A team of smart and talented colleagues who are extraordinary at what they do and collaborate to build an
amazing product. Namely:
who is the heart and soul of our customer success team and was previously leading initiatives at the European
who is the microscopic investigator in our customer service team, can fix close to anything, as well as take
2-week-long on-calls duties (not that you'll have to!).
our co-founder & COO, who was previously at Google and Shopify.
Our amazing engineers, whose wizard-level skills can solve any technical problem and who are always willing to help,
as well as our customer success and sales teams.
Where to go next?
Want to chat? Send us a message and your LinkedIn profile at