# Incident management designed for 2026 AI-native incident management with built-in on-call and status pages in one beautifully made product. ## Get an AI SRE Claude Code with the knowledge of your infrastructure. Give LLMs the power of your telemetry data. [Watch a demo](https://betterstack.com/demos/ai-sre/) ### Get an AI SRE to resolve incidents with you at 3 am Leverage automated root cause analysis based on the eBPF-based service map & log analysis. You’re always in charge. #### Robust MCP server Integrate your telemetry data into your existing LLM workflows with a top tier MCP server. #### You’re always in control The AI SRE suggests hypotheses but never takes any automated actions without your approval. Get help when investigating an incident while remaining in charge. ## No need to leave Slack Focus on resolving the incident instead of replying to “what’s the latest?” in #engineering. ### Create, acknowledge and resolve incidents directly from Slack We automatically sync all events between Slack and the Better Stack dashboard. #### Runbooks & workflows Post a todo list when a new incident is triggered. Route the incident to the right responder. #### Instant birds-eye view with rich integrations No need to open 3rd party monitoring tools. Understand what’s happening right away. ## On-call scheduling built‑in Alert the right people at the right time. Easy to setup, easier to maintain. ### Ask a colleague to cover for you Are you on-call but will be unavailable on a last minute? Ask a colleague to cover for you with a single click on the “Request cover” button. ### Create overrides with a single click Adjust on-call shifts on the go anywhere, anytime. #### Pre-fill on-call rotations Leverage one of our standard rotation schedules to instantly pre-fill your on-call calendar. #### Integrate with Google & Outlook calendar Manage on-call schedules from our built-in web interface or keep them in a shared Google calendar. ## Status page built‑in Build trust with every incident and reduce the number of customer service tickets. ### Embed interactive charts Leverage pre-built response time charts or add custom metrics with advanced visualizations directly to your status page. #### Custom status.yourdomain.com Host a branded status page on your own custom subdomain and build confidence in your brand. We automatically sync all events between Slack and the Better Stack dashboard. #### Have customers subscribe to updates Let your customers subscribe to e-mail updates removing the need to reach out to you individually. ## Escalation policies, workflows, and runbooks Alert the right person on the team, every time. No more unnecessary cross-team escalations. ### Tie services to the right teams with catalog Attach business knowledge to all incidents for more granular reporting and escalation rules with catalog and metadata. #### Escalation policies & workflows Bring in the right people. Assign incident roles and ensure clarity and accountability. #### Track segmented MTTR, MTTA and everything else Robust one-click reporting on your team's performance with a flexible data export. ## AI as a first-class citizen Remove noise to focus on what actually makes a difference. ### Smart incident merging 10 incidents created at the same time? Acknowledge them all with a single click and stop your phone from ringing. #### Explain with AI Analyze MTR, trace route, SSL certificates, and connection errors with LLMs with a single click. #### AI-written post-mortems Don't enjoy writing post-mortems? We leverage the channel history and incident timeline to draft it for you. ## Everything you need to ship higher-quality software faster #### The most reliable uptime monitoring Get a screenshot of the error and a second-by-second timeline with our fastest 30-second checks. #### Log management Collect logs across services with Vector, Syslog or OpenTelemetry with our reimagined log management. #### Metrics Integrate in minutes with Prometheus or OpenTelemetry, or create custom metrics directly from your logs. #### Playwright checks Run tests with a real Chrome browser instance with a JavaScript runtime. #### Tracing OpenTelemetry-native tracing with eBPF instrumentation. #### Error tracking Catch bugs, get root cause of every error, and create tickets on autopilot.