# iOS & Android mobile apps

![Critical Alerts iOS.png](https://imagedelivery.net/xZXo0QFi-1_4Zimer-T0XQ/d4b142ce-27a2-4100-1fed-561d404e0a00/md1x =1108x603)

## Using the app with Uptime

Get instant incident notifications on your mobile device with our iOS and Android apps.

## Connecting the mobile apps

1.  Go to **Better Stack** -> Settings → [Alerts](https://betterstack.com/settings/push-notifications ";_blank") and install the mobile app. Alternatively, download the apps directly from the [App Store](https://apps.apple.com/us/app/better-stack-on-call/id6739978181 ";_blank") or [Google Play](https://play.google.com/store/apps/details?id=com.betteruptime.BetterStack ";_blank").
2.  Once downloaded, open the app and sign in with your work email or Single Sign-On.

## Configuring push notifications

Get notified using push notifications and critical alerts for any of your monitors, heartbeats, or integrations.

1.  Go to **Uptime** -> [Monitors](https://uptime.betterstack.com/team/0/monitors ";_blank").
2.  Click any monitor and select **Configure**.
3.  Under **On-call escalation**, enable **Push notification** and **Critical alert**.

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#### Using advanced escalation policies?

Customize how you get notified using [Severities](https://betterstack.com/docs/uptime/urgencies/).
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## Configuring notifications in the app

Open the app and tap **Settings** in the bottom menu. You can configure two main notification types:

*   **Push notifications**: Receive regular alerts.
*   **Critical alerts**: Receive high-priority alerts that can bypass silent mode and Do Not Disturb.

You can also customize:

*   **Notification sound** and **Critical alert sound**: Choose from a library of alert sounds.
*   **Bypass silent mode**: Allow critical alerts to play sound even when your phone is on silent or Do Not Disturb.
*   **Override system volume**: Ensure critical alerts are loud enough to wake you up.

[info]
#### iOS critical alerts permission

When you enable critical alerts for the first time on iOS, the app will prompt you to allow them at the system level. You can also enable this manually in iOS **Settings** → **Apps** → **Better Stack** → **Notifications** → **Critical Alerts**.
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[note]
## Are you on Samsung's Android 14?
To allow alerts to bypass Do Not Disturb, go to **Settings** -> **Apps** -> **3 dots** -> **Special Access** -> **Do not disturb permission** -> **Better Stack** and enable the override.
[/note]