# On-call and escalations

See how to create and manage the on-call rotations calendar.

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## Primary & secondary on-call

See how to create a common multiple on-call calendars setup.

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## Advanced escalation flows
See how to set up an advanced incident management workflow with multiple on-call schedules and escalation policies.

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## Escalation policies

See how to manage alerting workflows and use time-based rules, to-do lists, integrations, metadata rules, and more.

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## Severities

See how to manage the way you and your team get alerted.

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## Call routing

See how to create a routing number that will connect you with the current on-call person and let you report incidents via phone.

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## Maintenance

See how to create maintenance for specific monitors as well as team-wide maintenance.

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