# Solved: SSL_Error_rx_record_too_long

## Problem

SSL_Error_rx_record_too_long error message in the browser when loading your
website.

### Cause of the problem

The usual cause is that the implementation of SSL on your server is not correct.
The error is usually caused by a server-side problem which the server
administrator will need to investigate.

## Solution

Here are steps to take when troubleshooting this error:

1. Make sure that the `443` port is open on your system. This is essential as it
   is the default port for HTTPS communication
2. Make sure that SSL is running on port `443`. If SSL is running on the
   nonstandard port, the Firefox browser may throw this error.
3. Make sure that you don't have more than one SSL certificate sharing the same
   IP address. Ensure that all SSL certificates utilize their own dedicated IP.
4. If using Apache2, check your host config and make the following change if
   necessary: set the `<VirtualHost>` to the `_default_`